Fair Vantage Solutions Ltd
Fair Vantage Solutions Ltd is committed to providing a high standard of service. We take all complaints seriously and aim to resolve any issues quickly, fairly, and transparently.
Our Role
Fair Vantage Solutions Ltd acts solely as an introducer. We are not a lender, Insolvency Practitioner, or FCA-authorised financial adviser, and we do not provide financial or debt advice. Our role is to connect customers with suitable third-party service providers based on the information provided.
How to Make a Complaint
Email: info@fairvantagesolutions.co.uk Phone: +44 7886 074 882
Please include your name, contact details, description of complaint, and any relevant information.
Our Complaints Process
We will acknowledge your complaint within 48 hours and aim to resolve it within 7–10 working days. If additional time is required, we will keep you informed.
Complaints Relating to Third-Party Providers
As we act as an introducer, complaints relating to advice or services provided by third parties may be referred to the relevant provider. We will assist where possible.
Escalation
If you are not satisfied with our response, we will guide you on how to escalate your complaint to the relevant service provider.
Continuous Improvement
We use complaints and feedback to improve our services and processes.
Contact Details
Fair Vantage Solutions Ltd 17 Kent Close, Rogerstone Newport, Wales, NP10 0BE
Email: info@fairvantagesolutions.co.uk
Website: https://www.fairvantagesolutions.co.uk/
Fair Vantage Solutions Ltd acts solely as an introducer and does not provide financial or debt advice.