Introduction

These Terms of Service (“Terms”) govern your access to and use of the Fair Vantage Group website, forms, communication channels and services. By interacting with our site, submitting your information or engaging our services, you agree to these Terms.

Fair Vantage Group provides marketing, customer engagement, lead generation, qualification, BPO and operational support services.
We do not provide financial advice, debt advice, legal advice, insurance advice, product suitability recommendations or any regulated advisory activity.

If you do not agree to these Terms, you must discontinue using our services and website.

 Non-Advisory Statement

Fair Vantage Group is a marketing and operational support organisation, not an advisory firm.

We do NOT:

• provide financial advice
• provide debt counselling or solutions
• offer legal advice
• offer insurance advice
• assess suitability of products
• make recommendations
• present comparisons between regulated products
• advise customers on contractual decisions
• provide any regulated advisory activity

Our role is limited to:

• marketing services
• customer engagement
• factual qualification
• warm transfers (with consent)
• appointment scheduling
• funnel development
• CRM automation
• administrative/BPO support

Any advice or regulated information is provided solely by the authorised partner you engage with after we transfer or forward your enquiry.

 Use of Our Website & Services

By using our website or submitting information through our forms, you agree to:

• provide accurate information
• not misuse our website
• not interfere with system functionality
• not attempt to access unauthorised areas
• not submit fraudulent or misleading details

Your use of our website must comply with all applicable laws and ethical standards.

We reserve the right to restrict or terminate access for misuse.

 Information Submitted By You

When you submit information through our website or communication channels, you confirm that:

• you are the owner of the information
• the information is accurate and complete
• you consent to being contacted
• you understand your enquiry may be shared with an authorised partner
• you understand that we do not provide advice
• you understand that further communication may be required to process your request

All personal data is handled according to our Privacy Policy.

 Communications & Consent

By submitting your contact details, you consent to:

• being contacted by Fair Vantage Group
• receiving communication relevant to your enquiry
• the collection and storage of your data
• consent-based warm transfers
• appointment confirmations or reminders
• factual qualification conversations
• communication by phone, SMS or email (where consent is provided)

Consent may be withdrawn at any time.

 Service Descriptions

Fair Vantage Group provides:

• lead generation
• digital marketing
• warm transfers
• customer engagement
• appointment scheduling
• qualification (non-advisory)
• funnel development
• CRM solutions
• BPO/back-office support

Descriptions on the website are for informational purposes only.
We do not guarantee outcomes, performance levels or results.

All services are subject to agreement and availability.

Third-Party Partners & Introductions

We may share your enquiry with an authorised partner only with your explicit consent.

These partners are:

• solely responsible for advice they provide
• regulated in their own sectors
• responsible for their own conduct, communication and obligations

Fair Vantage Group is not responsible for:

• advice or information given by partners
• decisions you make based on partner conversations
• contractual agreements between you and the partner
• outcomes of the partner’s services

Our responsibility ends at the introduction or transfer you consent to.

 Disclaimers

Fair Vantage Group provides all information and services on an “as is” and “as available” basis.

We disclaim all warranties, express or implied, including:

• fitness for a purpose
• accuracy of information
• expected outcomes
• uninterrupted availability

We do not guarantee:

• that leads result in sales
• that enquiries result in appointments
• that partners will accept every enquiry
• that website content is free from errors
• that communication systems remain uninterrupted

You use our website and services at your own discretion.

 Limitation of Liability

To the fullest extent permitted by law:

Fair Vantage Group is not liable for:

• loss of income
• loss of revenue
• loss of profit
• business interruption
• data loss
• reliance on information from partners
• actions taken by third-party service providers
• any indirect, consequential or punitive damages

Our total liability for any claim shall not exceed the amount paid for the specific service — if any payment was made.

If you use our website at no cost, our liability is €0.

Links to External Websites

Our website may include links to third-party sites.

We do not:

• endorse their content
• control their operations
• guarantee their accuracy
• accept responsibility for any actions taken on their sites

You access external links at your own responsibility.

 Intellectual Property

All content on this website — including branding, text, design, images, structure and layout — is the intellectual property of Fair Vantage Group unless otherwise stated.

You may not:

• copy
• reproduce
• distribute
• republish
• modify
• sell
• exploit

any content without written permission.

 Acceptable Use Policy

You agree not to:

• upload harmful content
• attempt unauthorised system access
• interfere with website functionality
• submit fraudulent information
• misuse contact channels
• impersonate individuals or companies

Violations may lead to account restrictions or legal action.

 Termination

We may suspend or terminate your access to services or the website if:

• you breach these Terms
• misuse communication channels
• attempt unauthorised access
• engage in fraudulent activity
• misuse data or violate consent

Termination does not affect data rights described in our Privacy Policy.

Changes to These Terms

We may update these Terms at any time.
Updated versions will be published on this page with revised dates.

Continued use of our website indicates acceptance of the updated Terms.

Contact Information

For questions or concerns related to these Terms, please contact:

📧 info@fairvantagegroup.ie
📞 +353 0818 002 764

For data-related matters, refer to our Privacy Policy.